Grievances and Whistleblowing
Handling workplace complaints with confidence and in compliance with the law will protect your business from risk. It is essential for both grievance procedures and in circumstances where whistleblowing complaints are raised, to ensure that these issues are managed fairly, lawfully and effectively.
All employers need to stay compliant in order to minimise the risk of complaints under the Employments Rights Act 1996, the Equality Act 2010 and the whistleblowing legislation.
Mishandled complaints can escalate into costly Employment Tribunal claims, result in reputational damage and have a detrimental effect staff confidence and morale. Employers should promote a clear, consistent approach which demonstrates commitment to employee wellbeing and good governance. There is also a legal requirement to protect whistleblowers and respond properly to concerns about alleged wrongdoing.
All grievances must be acknowledged, investigated and responded to in line with ACAS Code of Practice on Disciplinary and Grievance Procedures and in a way that complies with your own internal procedures.
Workers making protected disclosures are legally "protected" from dismissal or detriment. It is essential to deal with all complaints sensitively and confidentially, in order to protect trust and confidence. It is also vital to ensure that you compile appropriate documentation in order to record complaints, investigations and outcomes as these may be crucial in defending any claims.
How We Can Help
- Drafting and reviewing Grievance and Whistle-Blowing Policies;
- Advising on handling Employee Complaints (discrimination, bullying, contractual disputes, etc).
- Supporting internal investigations – including the drafting / review of investigation reports, invitation letters to staff and outcome letters;
- Advising on protected disclosures and guidance on how to respond appropriately;
- Providing Manager and HR training on how to handle sensitive complaints;
- Preparing Settlement Agreements to resolve disputes where appropriate;
- Representing employers in Employment Tribunals if claims arise.
Why Choose Us
- Experienced Employment Solicitors with practical solutions;
- Expertise in sensitive workplace investigations and whistle-blowing law;
- Fixed fee arrangements for drafting Policies;
- Business focused advice to resolve issues quickly and reduce risk.
Speak to our Employment Team to obtain support to enable you to manage complaints effectively and take proactive action to protect your business from unnecessary disputes.
